DRAFT — pending attorney review.

TKE Plus — Privacy Policy

Last updated: October 1, 2026.

1. Who We Are

This Privacy Policy describes how we collect, use, and share information when you engage TKE Plus services, visit https://tkeplus.com, or contact us.

Operator: William L. Cutburth, doing business as Tech-Knowledge-E. TKE Plus is the name of the service.

Mailing address: 321 Carr Ave, Osawatomie, KS 66064

Phone: 913.378.7191

Privacy questions: contact us by phone or mail.

Website: https://tkeplus.com

Related: Terms of Service (tkeplus.com/terms) and Service & Refund Terms (tkeplus.com/service-terms).

2. Who This Applies To

This Policy applies to our small business customers and their business contacts (adults). We provide on-site service in Osawatomie and Miami County, Kansas, and remote support everywhere.

We do not target children under 13. If you are under 13, do not provide personal information to us.

3. Information We Collect

Depending on how you engage us, we may collect:

Business contact data: name, business name, role, phone, mailing/service address, and similar contact details you provide.
Ticket notes and support communications: descriptions of issues, correspondence, notes from calls and visits, and related service records needed to deliver support.
Device and environment information as needed for support: device models, OS and software versions, network and configuration details, error messages, and similar technical information you share or that we observe while diagnosing or repairing systems, limited to what is needed for the engagement.
Payment-related information: payment method and billing details processed by a payment processor or via invoice; the processor's terms apply.
Other information you choose to provide: quotes, purchase orders, site access instructions, and similar.

4. How We Use Information

We use information to:

Provide, schedule, and document TKE Plus monthly coverage and one-off break/fix services
Communicate about quotes, appointments, invoices, and support
Process payments through a payment processor or by invoice
Maintain business records and improve service quality
Comply with law and protect rights, safety, and security

5. How We Share Information

We do not sell personal information.

We may share information with:

Payment processors and invoicing tools (as needed to get paid)
Service providers who assist our operations under confidentiality obligations
Professional advisors (for example, an attorney or accountant) as needed
Authorities when required by law or to protect rights or safety
A successor if the business is later reorganized or transferred

Our data practices for TKE Plus are separate from those of any other business or brand.

6. Retention

We retain business contact data, ticket notes, and related records for as long as needed to provide services, meet legal and accounting obligations, and resolve disputes, and then delete or anonymize them when no longer needed, subject to backups and legal holds.

7. Your Rights and Choices

Subject to applicable law:

You may request access to, correction of, or deletion of personal information we hold about you, where applicable.
You may update your contact preferences by contacting us.
Payment-method updates may be handled through the payment processor or the invoice process.

To exercise these rights, contact us by phone (913.378.7191) or by mail (321 Carr Ave, Osawatomie, KS 66064).

8. Security

We use reasonable administrative and technical measures appropriate to a small sole-proprietor operation. No method of transmission or storage is completely secure.

9. Third-Party Sites and Tools

tkeplus.com and our support tools may link to or use third parties (for example, payment or scheduling tools). Their privacy practices are their own. This Policy covers TKE Plus practices only.

10. Governing Law

This Policy is governed by the laws of the State of Kansas.

11. Changes to This Policy

We may update this Policy by posting a revised version on this page with a new "Last updated" date. The current version is posted at tkeplus.com/privacy.

12. Contact

Privacy or data questions? Contact us by phone or mail:

Phone: 913.378.7191
Mail: 321 Carr Ave, Osawatomie, KS 66064
Web: https://tkeplus.com